Privacy policy
Effective September 9, 2026. Applies to every product published by Xeot LLC.
This policy covers the websites and mobile apps published by Xeot LLC ("Xeot", "we"), including xeot.com and the products listed on it: GG.Repair, SOS Alerts, Sales Driven, Xeot Fleet. It explains what we collect, why, who can see it, and how to get it deleted. It is written to be read; if anything here is unclear, email hello@xeot.com.
What we collect
Account information. When you create an account we store your email address, a name if you give one, a password hash, and the settings you choose. Some products ask for a phone number because the product works by text message.
Product data. The information you enter to use a product: a repair order and photos of a laptop, a trip plan and contact list, a list of accounts and visit notes, a fleet of vehicles and their expenses. This data exists so the product can do its job and is shown only to you and the people you explicitly share it with inside the product.
Location. Products that plan routes or send weather forecasts use a location you enter or, with your permission, your device's location. We store the locations you save. We do not track your location in the background.
Payment information. Payments are processed by Stripe. We never see or store your full card number. We keep the records Stripe returns: the last four digits, the amount, and the date.
Technical logs. Our servers keep standard request logs (IP address, browser, pages requested, time) for security and debugging. They are kept for 30 days.
What we don't do
We do not sell, rent, or trade personal information to anyone.
We do not run advertising, and no ad network or data broker has access to our products.
We do not use third-party analytics that follow you across other sites.
We do not read your product data except to fix a problem you have asked us to look at, or as required by law.
Who we share it with
We use a small number of service providers to run the products, each bound by their own terms to use the data only to provide the service to us: a cloud hosting provider for servers and backups, Cloudflare for content delivery and network security, Stripe for payments, an email delivery service for transactional email, and, for products that send text messages, an SMS carrier. We disclose data beyond that only when the law requires it or to protect the safety of a person.
Text messages
Products that communicate by SMS send messages only to numbers that have opted in. Reply STOP to any message to stop receiving them, and HELP for assistance. Message and data rates may apply. Consent to receive text messages is never shared with third parties.
Retention and deletion
We keep your account and product data for as long as your account exists. You can delete your account from inside each product or by emailing hello@xeot.com from the address on the account. Deletion removes your personal information within 30 days; backups age out within 90. Financial records are kept as long as tax law requires, without your product data attached.
Your rights
You can ask for a copy of the personal information we hold about you, correct it, or have it deleted, at any time, by email. We answer within 30 days. Residents of California, the European Economic Area, and the United Kingdom have these rights under their local law; we extend them to everyone.
Children
Our products are for adults. We do not knowingly collect information from anyone under 16, and we delete it if we learn we have.
Security
All traffic is encrypted in transit. Passwords are stored as salted hashes. Data is stored on servers in the United States with encrypted backups. No system is perfectly secure; if we learn of a breach affecting your data, we will tell you promptly and say what happened.
Changes
When this policy changes we update the effective date above and, for changes that matter, email account holders before they take effect.
Contact
Xeot LLC, hello@xeot.com.